Outlook Gives an Error When Clicking Links

Outlook has been very bitchy lately; every time I click a link in an email I got the following error message.

“The operation has been cancelled due to restrictions on this computer. Please contact your system administrator.”

A quick search on Microsoft’s Help and Support said it was a problem with a damaged or corrupt registry key, ok so I tried to import the registry, just as Microsoft said and it didn’t fix my problem. So after a little thought I tried to change the set program access and computer defaults and it worked.

Here’s what I did (on Windows Vista):

  • Click Start, then click Default Programs
  • Click Set program access and computer defaults
  • Then under Custom select Internet Explorer
  • Click OK
  • Close and reopen Outlook

For Windows XP:

  • Click Start, then Control Panel, and double-click Add or Remove Programs
  • Click Set Program Access and Defaults
  • Click Custom
  • Under Choose a default Web browser, select Internet Explorer
  • Click OK

If you use Firefox you may want to change this back to Firefox. This does mean all links clicked in outlook will open in Internet Explorer, but IE8 is much better then previous versions.

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